Question 1

Does the clean include the oven?

Accepted Answer

Yes, thorough oven cleaning is included as standard in every end of lease clean we perform. We deep clean the oven interior, door glass, grill tray, racks, drip trays, and rangehood including grease filters. Baked-on grease and carbon buildup are removed using professional-grade degreasing products that restore surfaces without causing damage to enamel or stainless steel. This is one of the most commonly failed items on a property manager's inspection checklist, so we pay particular attention to getting it right the first time. Our team uses specialist tools to reach every corner, ensuring your oven passes inspection and you protect your bond.

Question 2

Do you clean inside cupboards?

Accepted Answer

Yes, all cupboards, wardrobes, drawers, and shelving are wiped inside and out as part of our standard end of lease cleaning scope. We remove dust, crumbs, marks, sticky residue, and general buildup from every shelf surface and drawer lining. Pantry cupboards, bathroom vanities, laundry cabinets, and linen closets all receive the same level of detail and attention. This thorough approach ensures the property meets the standard expected by property managers and real estate agents at final inspection, helping protect your full bond refund. It is one of the areas most commonly missed by DIY cleaning, so having professionals handle it makes a real difference.

Question 3

What's your follow-up policy?

Accepted Answer

If your property manager identifies any issues during the final inspection, we come back and address them at no additional cost. Our bond-back guarantee means you are not left arguing with your agent or paying for a second clean. We ask only that you notify us within 24 hours of the inspection so we can respond quickly. This policy reflects our confidence in the quality of our work — the vast majority of our end of lease cleans pass inspection on the first visit.

Question 4

Do I need to be present during the clean?

Accepted Answer

No, you do not need to be on site while we work. Many tenants have already moved out by the time we clean, so we are very experienced with key access, lockbox codes, and building manager handover arrangements. Every member of our team is police checked, and DSK carries $20M public liability insurance for your protection. We will confirm arrival time and send you a message when the clean is complete so you can coordinate key return with your agent.

Question 5

Do you provide documentation for the agent?

Accepted Answer

Yes, we can provide a cleaning completion certificate and before-and-after photos on request, which is especially useful for bond disputes or contested final inspections. Many property managers and real estate agents appreciate receiving documentation directly from a professional cleaning company as proof the work was completed to the required standard. We can also send a detailed scope of work summary listing every area cleaned if required by the landlord or tribunal. Just let us know at the time of booking and we will include comprehensive documentation at no extra charge as part of our end of lease service.

Question 6

How long does an end of lease clean take?

Accepted Answer

A standard 2-3 bedroom apartment or house typically takes 4-6 hours for a full end of lease clean. Larger properties with 4 or more bedrooms, multiple bathrooms, or homes that are heavily soiled may require a full day or even two days in some cases. We factor in the overall condition of the property, the number of wet areas, and any extras such as oven deep cleaning, window track detailing, balcony cleaning, or garage sweeping when estimating time and providing your quote. We always provide a clear timeframe at quoting stage so you can plan your move-out schedule and key handover accordingly.

Get Your Bond Back with Professional End of Lease Cleaning

What Agents Inspect

Kitchen

Bathrooms

Bedrooms & Living

Windows & Tracks

Laundry & Garage

Outdoor Areas

How It Works

Book & Confirm

End of Lease Clean

Quality Walkthrough

Follow-Up if Needed

Properties We Clean

Units & Apartments

Freestanding Homes

Terraces & Townhouses

Holiday Rentals

Large Homes

Properties for Landlords

Bond-Back Results

Common Questions