Legal

Privacy Policy

How Detailing Solutions Krew (trading as DSK Cleaning) collects, uses, and protects your personal information.

Last updated: 1 April 2026

1. Who We Are

This policy applies to Detailing Solutions Krew, trading as DSK Cleaning (ABN listed on invoices). We provide specialist property cleaning services across Sydney, Central Coast, Lake Macquarie, and Newcastle.

2. What Information We Collect

We collect the following personal information when you contact us or request a quote:

  • Name
  • Email address
  • Phone number
  • Property address (for quoting and service delivery)
  • Any additional details you provide in your message

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry and provide quotes
  • Schedule and deliver cleaning services
  • Send invoices and manage payments
  • Communicate about your booking or service

We do not use your information for unsolicited marketing unless you have opted in.

4. Third-Party Services

We use the following third-party services to operate our business:

  • ServiceM8 — job management and scheduling
  • Xero — invoicing and accounting
  • Google Analytics — anonymous website usage data
  • Cloudflare — website security and performance

These services may store your data on servers outside Australia. We only share what is necessary to provide our services to you.

5. Cookies

Our website uses cookies for analytics and functionality. We use CookieYes to manage cookie consent. You can adjust your cookie preferences at any time via the cookie banner or by clearing your browser cookies.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. Our website is secured with SSL encryption and Cloudflare protection.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at:

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

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